Data export
Leaving should be as easy as arriving.
Export is complete and free, and it exists because a workspace you cannot leave is a workspace you cannot trust. Ask for it and it arrives as files you can read without us; there is no retention period to wait out and no fee.
01Everything, not a subsetHours, invoices, boards, documents and chat history.
02Readable without usCSV and Markdown, plus JSON for anyone rebuilding elsewhere.
03No fee, no noticeWrite to [email protected] from the address on the account, any time, including after you cancel. We confirm within two working days.
What comes out
- Time — every entry with person, project, date, hours and approval state (CSV)
- Invoices — each invoice with its line items, rates and totals (CSV + PDF)
- Boards — tickets with status, assignee, project and notes (CSV)
- Documents — one Markdown file per doc, in collection folders
- Chat — one file per channel and DM, in date order (Markdown)
- Crew — member records with rates, markup and engagement type (CSV)
What it is not
It is not a proprietary archive that only NUVI can read, and it is not a partial dump that quietly omits the rates or the chat history. If something is in your workspace it is in the export.
After you leave
Export stays available for ninety days after cancellation so you are not racing a clock on your last day. After that the data is deleted. Ask and we will delete it sooner.