Support
Ask a person.
NUVI is made by a small team. Support is answered by the people who build it, on weekdays, usually the same day.
02Something is downCheck the status page first. If it is not listed there, email with “urgent” in the subject.
What to include
- Which workspace, and whether you are an owner or a member
- What you expected to happen and what happened instead
- The time it happened, with your time zone
- A screenshot or a screen recording, if it is visual
Response times
Weekdays, 9am to 6pm Sydney and Manila time, most replies land within a few hours. Outside those hours, the next working morning. Anything that stops you working is handled first.
Feature requests
Send them. Everything on the roadmap got there because someone asked. We will tell you plainly whether it is planned, possible, or not something NUVI will do.
Privacy and data requests
To export, correct or delete your data, see the Data export and Delete your data pages, or write to [email protected].